Texting is the way of the future and you have to adapt. If you are running an online business and you want to boost your income, you should optimize live chat sales for it. You have to learn more about the clients you will talk to and you must figure out how you can deliver the answers they are interested in. You must know you are not in this alone and you will be able to use other tools that will help you optimize live chat sales. Since you do not want to overlook any aspect of your conversations, you should turn to an AI tool in the process.