Augment customer care As mentioned earlier in the day, the customers dont need to manage multiple figures, it'll allow it to be convenient to contact because nowadays these dont need to juggle and multiple contact figures. Besides, the customers that attain irritated as a result of long contact hold off duration to regularly achieving the voicemail can get all comfort of texting than keeping the phone for long. That texting to landline answer is sold with an element known as Auto Response which you can use to respond to all accepted communications which can only help in improving customer care by providing the sensation to getting overheard.